Communicataion is the key
This is especially true when it comes to the customer support contents.
Sophisticated yet relevant contents are critical to keep the customers satisfied.
Problems and hiccups and inevitable.
Resolve it before it becomes a crippling obstacle.
Interactive troubleshooting contents, customized to each unique problem.
Minimize the mindless scrolling, maximize the resolution.
Quick Video Tips
The world moves in a bliding speed and sometimes a quick video is better than pages of instruction.